RETURNS & EXCHANGES
We want you and your little ones to be 100% happy with your pajamas! If you are not completely satisfied with your purchase, please email us with a Return/Exchange request within 10 days of receipt of item(s).
Returns and exchanges are accepted on REGULAR priced merchandise ONLY. Items must be unwashed, unworn with original tags attached.
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
No items purchased prior to the ONLINE WAREHOUSE SALE will be price matched. No exceptions. No items purchased at the Online Warehouse sale will be accepted for return or exchanges. We are not able to make any changes to any orders once an order is placed.
Please include in your email:
Your name & contact number.
Reason for return/exchange.
If making an exchange, please indicate the size and item you would like.
A tracking number for your return parcel.
We will not be responsible for reimbursing any shipping fees.
In the case of defective merchandise replacement items will be shipped out at our cost.
We advise you to choose a tracked service so you can provide a tracking number when returning merchandise as we do not assume responsibility for lost or delayed packages.
For a return; Once your package has been received the balance will be refunded (less shipping) to original method of payment. Email Confirmation will be sent once refund has been applied
- Our Return Address Is:
- 3950 191 St, Unit 101, Surrey, BC V3Z 0Y6