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Shipping Policy:
- 🇨🇦 Expedited shipping, Western Canada: 3-5 business days
- 🇨🇦 Expedited shipping, Eastern Canada: 5-10 business days
- 🇺🇸 Expedited shipping, USA: 5-10 business days
- Shipments are sent out within 5 business days (processing time)
- Processing times increase up to 10 business days for sale and launch periods, these are only estimates and may vary.
- Once your item(s) have been shipped, you will receive an e-mail detailing your tracking information.
- *Please note: Bambi & Birdie is not responsible for lost, delayed, or stolen packages in the shipping process. If you would like to purchase insurance on your order, opt-in at check out with route+ ship insurance.
Please note: It may take up to 48 hours for your tracking information to populate once you receive shipping notification email.
Shipping times may vary and Bambi & Birdie cannot guarantee arrival times.
Returns Policy:
Happy, comfy families are always the goal here at Bambi & Birdie. If you and your little ones are not 100% in love with your purchase, please email us within 10 days of receiving your item(s) to start a return or exchange.*
*Returns and exchanges are accepted on regular priced merchandise only. Items must be unwashed with original tags attached.
Please include in your email:
- Order number.
- Your name & contact number.
- Reason for return/exchange.
- If making an exchange, please indicate the size and item you would like.
- A tracking number for your return parcel.
Read our Refund & Returns Terms & Conditions
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